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ChannelCRM C5 is a quick, easy to initiate yet highly powerful integration for users of ChannelCRM and C5 providing a number of clear benefits:
| • | Less time spent administering customer data with easy synchronization of your CRM customer data with C5 |
| • | Less time spent by salespeople understanding the buying history on individual customers based on direct access to invoices and invoice lines on each customer in the CRM system |
| • | More appropriate customer dialogue and informed decisions leading to more efficient customer dialogue and thus higher customer satisfaction |
| • | Improved cross sales and up-sales based on flexible reporting on the C5 data in the CRM system |
Features of the C5 interface are:
| • | Import interface that lets you import customer information from a C5 import file to ChannelCRM by the click of a single button. |
| • | Data mapping module to ensure consistent debtor/customer information between the two systems |
| • | Direct access to all buying history on an individual customer on the company screen. |
| • | 3 integrated standard reports of C5 data in the CRM system |
| • | Point and click interface for the creation of campaigns based on C5 data (this is how you can do upsell end cross sales) |
The C5 interface is activated through a license key update and an activation request to C5, no need for extra installation, or setup. Only prerequisite is the creation and continuous update of a C5 export file on your server. You or your C5 partner should be able to build this swiftly.
Check here for pricing
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