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There are hundreds of providers of CRM systems. Why would you choose ChannelCRM?
First and foremost you should because with ChannelCRM you will reap the benefits from CRM immediately. And you will do so without jeopardizing future requirements in terms of functionality and flexibility.
Advantages of choosing ChannelCRM
There are many advantages to choosing ChannelCRM as a supplier:
| • | You can get started immediately
CRM is often described as a journey toward the unknown. And as such, it is not surprising that it may take time. Antoher approach is to focus on the small handful of specific critical initiatives that would bring commercial benefit solved right now. With ChannelCRM you can do so and literally take advantage of CRM from the first day. |
| • | You will avoid excessive expenses for consultants
Traditionally CRM projects have been characterized by exorbitant costs per seat. Numbers around 10.000 USD are not uncommon. The cost-driver is technical implementation of CRM. It may be integration tasks (the accounting system, for example.) Or it may be just be fixes in order to have the system to match your needs.
ChannelCRM is a standard system that solves the vast majority of needs resulting in a sales organization "out of box". Without the fixes without the consultants. |
| • | ChannelCRM can always upgrade
Another typical thing in the CRM market is the cost of upgrades.
Often, all fixes and integrations must be redone in order to run on a newer version of the CRM system. This is not the case with ChannelCRM. We have 7 years of proven track record, that our customers at has been able to upgrade their version to the latest version without any costs other than maintenance license. |
| • | ChannelCRM is a rich CRM system
Despite that ChannelCRM is a standard system it covers a broad area of solution areas. ChannelCRM has proven its worth in almost every industry. From public to private sector, from high tech to traditional, from dot.com services to manufacturing companies. Probably the only industry we are missing out on on our customer list is Banking. |
| • | ChannelCRM can grow with you and your business
ChannelCRM is used by 100’s of sole proprietors of businesses, but the system has proven that it scales easily to corporations with hundreds of users. |
| • | We are responsive
Much of our development is customer-driven. For us at ChannelCRM this is not a buzz word. We actually benefit from being in touch with those of our customers who are innovative in the use of CRM systems. We take pride in sharing ideas with them and learning from them. What we learn we incorporate in ChannelCRM to make it even better. All user of ChannelCRM benefit from such improvements since it is a standard system. |
| • | Scandinavian thinking
ChannelCRM is built in a Scandinavian spirit. The system is intended for organizations who seek to give responsibility to the individual employee and who expect excellent work in return. |
Too many CRM systems are simply hidden reporting tools. ChannelCRM contains sophisticated reporting facilities; both for management and employees, but the user will never experience the use of the system as being a cumbersome task of registration. The user will experience a system that helps him/her sell more in less time.
What can you then expect to get out of CRM in general?
First and foremost CRM is a discipline that helps you work more efficiently with your sales and marketing processes resulting in more sales, more customer satisfaction and more employee motivation. By simply structuring the sales processes and supporting them with the right information you will experience that you:
| • | Don’t forget about opportunities |
| • | Don’t waste time searching for information |
| • | Always have a clear understanding of where you are and where you are going with your sales and marketing process |
The Customer is the key focus of CRM. You should calculate on benefiting from better customer retention. In today’s business, a key to success is that you are able to handle your customers as least as good as your best competitor.
An important benefit from CRM to have in mind is the increased valuation of your company. Once CRM is implemented you are able to document not only how well your company has hold of its existing customers, but also how well you have planned for the future activities that will secure more and even happier customers. These are very important parameters for a third party assessing the value of your company.
With CRM you will have much better control and navigation of your company. Almost all companies have to constantly adapt marketing, sales and customer service to changing market conditions. The current financial climate only increases the pressures on companies to remain agile and anticipative. But without a CRM system it is very difficult, since problems do not become visible in your traditional ERP systems before they are a reality. Your CRM solution allows you to detect trends – while they are really still trends. Therefore you can be proactive. You will need that in today’s business climate.
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